Cookie Policy

The Habitat Cookie Policy

What are cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

Cookies cannot carry viruses or install malware.

If you wish to find out more about cookies, we find this website quite helpful (Habitat is not responsible for the content of external websites).

By using the Habitat website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.

Cookie terminology

Session cookies

Only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.

Persistent cookies

These last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website knows who you are and displays a welcome message to you. Persistent cookies enable this to happen.

First party cookies

These are set by the domain (or sub-domain) in the web browser.

Third party cookies

These are set by a different domain to the one on the website you are looking at. Third party cookies are used for a variety of reasons. These are outlined in the third party cookie section.

Cookies – Frequently Asked Questions

Why does Habitat use cookies?

At Habitat we use cookies and similar technologies to recognise customers and to understand and facilitate the customer browsing and shopping behaviour. This enables us to understand what elements of our site work well, and which ones don't. We use this information to improve our website to offer the best shopping experience for you, our customers. Our website also employs cookies and similar technologies placed by our carefully selected third party partners to help provide you with relevant advertising and manage our commercial relationship with those partners.

Do I have to accept cookies?

To make full use of the Habitat shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer and tablet.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place a home delivery order or make reservations as cookies are required for the ordering process to be completed.

If you are uncertain about whether you would like to change your cookie settings, please see our list of Habitat cookies and how they improve your experience as a customer, to help you understand how and why we use cookies.

How long do you keep cookies for?

On the whole we only keep cookies for the duration of your visit to the Habitat site except where indicated otherwise in the cookie list. Please see the Habitat cookie list for more information. Cookies placed by our carefully selected third party partners may be retained for longer.

Do cookies contain my personal information?

No, cookies do not contain confidential information such as your home address, telephone number or credit card details. Habitat does not control what information is stored by third party cookies.

The Habitat cookie list

To help you understand how we use cookies we are providing a list of the cookies in use on the pages.

About this list

We will update this list as we make changes to the shopping experience on our websites. We will update this page as we gather more information and as any cookies change on our sites. Whilst we intend to update this page regularly, there may occasionally be some cookies missing from the list.

Habitat cookie list
Cookie Name Description of usage
JSESSIONID If you have set your browser to reject cookies, this session cookie provides a backup so the systems can still work and we can still display as much of the website to you as possible.
X-Mapping-gbooldlg These cookies are used to identify linked requests from a browser to ensure that the shopping cart works.
country_iso/currency_iso These cookies allows to adjust the site for the relevant country and currency you are visiting from.
last category/last successful, category/fcp_last_category This cookie allows us to remember the last browsed category you visited and adjust accordingly.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
CUSTOMER_RATES Encrypted Tax Rates applicable to the customer.
CACHED_FRONT_FORM_KEY Magento Form Key to prevent Cross Site Forgery.
FIRSTLOGIN First visit popup cookie, if not present the popup is shown.
ADD_TO_CART Set for GA tracking. Contains the details of the product added to basket. Deleted when processed.
REMOVE_FROM_CART Set for GA tracking. Contains the details of the product removed from basket. Deleted when processed.

Third party cookies

Habitat uses a variety of carefully selected third parties to provide certain services to improve the service we offer to you. Some of these third parties use cookies. Third party cookies are those that are set by a domain different to the one that the user is visiting. Information about how we use third parties and what cookies they use and why, is given below.

Habitat also provides links to external third party websites and you may choose to click through to these sites. If you do so, these third party sites may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies - please look at the cookies policies on the respective websites for more information about what they do with cookies and how you manage them.

About this list

This list includes cookies deployed by third parties on our website. By using the Habitat website, you are agreeing to our Privacy and cookie policies and consent to the use of cookies by us as described in these policies.

DCStorm / Summit Media
Cookies _#env, _#srchist, _#vdf, _#sess, _#uid, _#lps, _#tsa
Purpose and functionality relying on the cookie

We use a partner called 'Summit Media Ltd' who use an analytics tool called DC Storm to manage targeted digital campaigns using Google Adwords. It is a commercial relationship that uses search data from Google and measures the success of the campaigns that are launched. This then allows us to attribute marketing spend appropriately as well as developing the right campaigns that bring customers to the right section of the site.


DC Storm is a pixel carrier. That means they carry tags, cookies and other similar technologies that collect and store information on the effectiveness of these campaigns. This information is held within a 'container tag', a digital bucket.


DC Storm provides us with some web analytics data, only capturing data relevant to campaign optimisation. The data used by DCStorm allows us to perform some important campaign analysis e.g. what campaigns are most engaging and convert, therefore making searching for and finding the right product easier.


The data collected by DC Storm is managed by Summit Media and only seen by the relevant teams at Habitat, DC Storm and Summit Media, and third parties when it carries their cookies. The data collected is meaningless to anyone other than online marketers.

Google - Habitat cookie list
Cookies __utma, __utmz, __utmb, __utmc
Purpose and functionality relying on the cookie

At Habitat, we use Google Analytics to help us understand how our customers navigate to and through our website. These cookies enable the function of Google analytics. This service helps us understand how long customers spend visiting different pages and how often they return to our website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns which feeds into the commercial relationship held with Google.


You can find out how to opt out of these cookies here: this link will open in a new window. Habitat is not responsible for the content of external websites

Quantcast/ Quantserve
Cookies __qca, mc, d
Purpose and functionality relying on the cookie

At Habitat we have used/use a service called Quantast that allows us to analyze data from different websites and combine it with other non personal identifiable information to enable us to deliver advertising messages to other similar audience segments that we feel are appropriate for our products or services.


You can find out how to opt out of these cookies here:

Cookies pref
Purpose and functionality relying on the cookie

We have used/use an agency called ‘Struq’ which allows us to relay a personalized advertisement to you once you leave our site. You can find out how to opt out of these cookies here:

Cookies _#slid
Purpose and functionality relying on the cookie

Sales counter, will be incremented with every sale.


Expiry: 1000 days.

Cookies Doubleclick
Purpose and functionality relying on the cookie

DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance and to avoid showing ads that the user has already seen.

Cookies Facebook pixel
Purpose and functionality relying on the cookie

We use Facebook tracking pixels to improve the relevance of our advertising on Facebook

Cookies Eventid, Itemcnt, Amount, Random, ecm_order_id
Purpose and functionality relying on the cookie

This is to track the conversion in Digital Messaging Center –Teradata, when a transaction has been made via the email triggered from this source (DMC).

Cookies Affiliate
Purpose and functionality relying on the cookie

This cookie shows us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. This also enables us to reward some external websites for directing you to us.

Bazaarvoice Please see for information about Bazaarvoice cookies.
Purpose and functionality relying on the cookie

Our customer Reviews and Q&A services are powered by Bazaarvoice. Like most web companies, Bazaarvoice uses "cookies" and "web beacons" to make their products and services work. These are used to improve the efficiency of their products to give you the best customer experience, and to recognise you when you return.

For full details of how Bazaarvoice use these cookies follow this link.

Habitat share tools

We offer our customers the ability to share products on social networking sites such as Facebook and Twitter. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies. Please look at the social network's websites for more information about what they do with cookies and how you can manage them.

Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the site but certain functions will not be available, for example you will not be able to place a reservation or a home delivery order, set up a new account or access an existing account. Also, by not allowing cookies, some of our standard functionality will not work, for example deleting certain cookies will remove items from your trolley or sign you out of your account. Also, in the trolley icon at the top right of the web page, it may appear that you have items in your trolley, although these may actually have been deleted.

Your browsers ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.