Argos Care

Added peace of mind for life on the go.

Why not get that extra bit of cover with Argos Care?

We know that sometimes life just happens...protect your new stuff with one of our Argos Care policies. Each is tailored to your product and offers extra protection in addition to your standard manufacturer's guarantee.

    Furniture Care

    A green Habitat sofa in a living room.

    Argos Furniture Care

    Clumsy kids? Messy pets? Sometimes your perfect squidgy sofa, or the family dining table, can get damaged by accidents. Life just happens.

    So we've put together specialised Argos Care to protect your favourite Argos or Habitat furniture. Should the unexpected happen, depending on the nature of your claim, we’ll send an expert technician to fix it or a cleaning kit for you to remove a stain. What’s more, if we can’t repair it, we’ll give you a brand-new replacement or Argos vouchers.

      So, what's included?

      • Accidental damage cover – from the moment you get your furniture which includes: 
        • spills resulting in a stain on your fabric or leather upholstery
        • rips, tears or burns to your fabric or leather upholstery
        • scratches, punctures or scuffs to leather upholstery
        • breakage of frame components
      • Pet cover – two claims per duration of cover for damage caused by pets, but there’s no limit to the number of claims you can make for stains
      • Structural defects cover – once your manufacturer’s guarantee expires (only if the policy remains in force), frames and structural defects will be included too

        And what’s not included?

        • Deliberate damage
        • Wear and tear
        • Neglect, abuse or misuse
        • Commercial use

          Now, for the finer details...

          For more information about Argos Furniture Care, you can read the Insurance Product Information Document (IPID) and Furniture Care leaflet, along with the Terms & Conditions.

          Making a claim – We’re here for you

          The true test of any insurance is when you need to make a claim. With Argos Furniture Care, it couldn't be simpler. You've got two options.

          Visit our claims website  (you’ll be able to track your repair here too)
          Or call 0333 000 4915

          Calls cost the basic rate per minute plus your phone company’s access charge, except calls to 0800 numbers which are free. Lines are open from 8am to 8pm, 7 days a week.
          Argos Furniture Care is provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850.

          Purchased your policy on or before 27th January 2023?
          We have changed our Furniture Care Insurance provider to Domestic & General. If you purchased your Furniture Care policy on or before 27th January 2023 and need to make a claim, please contact Castelan Limited, who previously provided our Argos Furniture Care. You can contact them directly using the details below.

          Fill out a Castelan Online Claim Registration
          Or call 0370 320 0332 

            Replacement Care

            A cream Habitat lamp in a living room.

            Replacement Care

            We'll replace it before you even miss it.​

            With Argos Replacement Care, provided by the UK’s leading specialist warranty provider, Domestic & General.​

            ​If your item gets damaged accidentally or breaks down due to a fault after the manufacturer’s guarantee has ended, our priority is to get you back up and running as soon as possible.​

            We're proud to say - over 99% of our customers' Argos Care claims were accepted in 2022 (excludes Furniture Care).​

            Just pop into store and we'll give you a brand new replacement, or Argos vouchers to the original amount you paid for your item so you can choose for yourself. No fuss.​

              So, what’s covered?

              • Accidental damage cover from the moment you get your product.
              • Breakdown cover after your manufacturer's guarantee ends.
              • Instant replacement- swap your damaged/ broken item in-store
              • Worldwide cover.
              • The cost of replacing accessories which originally came with your item.

               

                And what's not covered?

                • Loss, neglect, deliberate and cosmetic damage.
                • Theft or attempted theft of your item.
                • The cost of any accessories that didn't originally come with your item.
                • Breakdown or accidental damage covered by another guarantee or warranty.

                  Now, for the finer details...

                  For more information about Argos Replacement Care, you can read or print the Insurance Product Information Document (IPID) and Replacement Care brochure below...
                   

                  Making a Replacement Care claim – We’re here for you

                  The true test of any insurance is when you need to make a claim. With Argos Replacement Care, it couldn't be simpler…

                  If your item is accidentally damaged or broken:

                  • Simply take it into your local Argos store, with the receipt for the item and the Replacement Care, and you'll get a replacement.
                  • Don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.
                  • Once you've received a replacement or voucher, that's it, your policy has now ended.

                    How do I get Argos Care?

                    Woman browsing on laptop whilst sat in living room.

                    Buy as you shop

                    We sell Argos Care at the same time you buy your Argos product. You'll see the product insurance options when you add your item to trolley.

                      45 day to decide after purchase notification.

                      But you've still got time...

                      If you've got something from Habitat but not quite sure if you want product insurance, you've got 45 days from when you bought it to add Argos Care. Just pop into an Argos store or Argos store within Sainsbury's with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew, that's a relief.

                      Couple browsing on tablet.

                      Compare product insurance

                      We've worked hard with our insurance providers to make sure that with Argos Care, you can have peace of mind if the unexpected happens. But it's always good to check other appliance policies available, so here's a handy, unbiased website where you can check our cover against other insurers.

                      Compare Argos Care

                        More information about Argos Replacement Care

                        View all Argos Care FAQs

                        Below is key information you need to know when purchasing Argos Replacement Care Insurance. More detailed information, including our complaints procedure, can be found in the terms and conditions.

                        Your statutory rights
                        Your statutory rights will not be affected when you buy a policy. These include the right to claim a refund, repair, or replacement for up to six years (in Scotland it’s up to five years after you became aware, or could with reasonable diligence have become aware there was a problem) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. After the first six months, you will have to prove that the goods had a fault when sold to you. For further information about your statutory rights contact the Citizens Advice Bureau: www.citizensadvice.org.uk or 03444 111 444.

                        Other providers
                        Policies may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold.

                        When can I buy a policy?
                        You can buy a policy up to 45 days after buying your product. Any terms or offers, such as discounts and vouchers that are linked to the purchase of the policy, will also remain available for 45 days from the date you purchased your product.

                        When does the policy start?
                        The policy commences on the date it is purchased.

                        When does the policy end?
                        Your policy will end after the duration specified on your receipt (unless ended in accordance with the terms and conditions). If we give you a replacement or vouchers for a replacement, the policy will end immediately and no premium will be refunded.

                        Cancellation rights
                        Your policy can be cancelled at any time. You will receive a full refund if you cancel within the 45 day cooling off period. After these 45 days, if you cancel your policy we will refund the premium paid for the remaining full months of your policy.

                        Meeting the obligations under your policy
                        Domestic & General Insurance PLC is covered by the Financial Services Compensation Scheme. If we cannot meet our obligations to you under the policy, compensation may be available to cover these obligations. The compensation provides for 90% of any claim with no upper limit on the amount of the claim.

                        Compare online
                        You can compare the prices of product care for your electrical goods online using any internet enabled device at: www.compareextendedwarranties.co.uk

                          Argos Care is provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

                            Why buy at Habitat?