How can we help?
From the UK on 0345 640 2020.
Our lines are open:
Monday to Sunday: 8am – 8pm.
We’re busier than usual at the moment, so you may be waiting longer than normal to speak to someone. If you're calling about an order, please have your order number to hand.
SignVideo instantly connects deaf customers to a British Sign Language (BSL) interpreter, who phones our customer services team and relays the conversation in real time.
Our SignVideo service is available Monday-Friday 8am-6pm and is free to use.
Start BSL sign video
For further information on SignVideo, you can watch this video or email email@example.com.