Terms & Conditions

Last updated: 10th April 2026

These Terms apply when you browse or use Habitat.co.uk (the “website”).

The website is intended for use by customers aged 18 or over and is not aimed at children. Subject to these Terms, you can use the website for your personal, non‑commercial use.

You may wish to print or save a copy of these Terms for your records.

1. WHO WE ARE AND HOW TO CONTACT US

1.1 The Habitat website is operated by Argos Limited (“Argos”, “we”, “us”, “our”).

Registered office: 33 Charterhouse Street, London EC1M 6HA, United Kingdom.

Company number: 01081551. VAT number: 660 4548 36.

1.2 Contact us:

If you have any questions about our products or services, this website, or these Terms, or if you need help with an order or delivery, there are lots of way to get in touch. Please see our Contact Us help page for full details.

If you contact us by phone, calls are charged at your standard rate.

2. ABOUT THESE TERMS (AND HOW THEY MAY CHANGE)

2.1 These Terms explain:

• how orders are placed and accepted,
• delivery/collection,
• cancellations and returns,
• what happens if something goes wrong, and
• rules for specific services (Argos Plus, Nectar, Gift Cards, etc.).

2.2 If you are a consumer (buying mainly for personal use), you have legal rights that can’t be limited or removed by these Terms. We’ll explain how they apply below.

2.3 If we change these Terms:

• Any changes will be published on our website with the “Last updated” date.
• Changes will have immediate effect but won’t affect existing orders.
• If you keep using our website after we make any changes, this means you accept those changes.
• Your order will be governed by the Terms in force when you placed it, unless a change is required by law.

3. USING OUR WEBSITE AND YOUR ACCOUNT

3.1 You may use our website for personal, non‑commercial purposes only (see Section 7.7 below) and must use them lawfully. You must not use them in a way that infringes the rights of others or restricts or interferes with anyone else’s use of the website.

You may not copy, reproduce, scrape, republish, distribute, or otherwise use any part of the website or content for commercial purposes, or in any way not expressly permitted by these Terms, without our prior written consent.

3.2 Account registration

You can create an Argos account to use certain features of this website. To do this, we’ll ask you for some required personal information. You can also place orders using guest checkout without creating an account.

Please see our Privacy Policy for details of what personal information we collect, how we use it, and how it’s stored.

You must make sure that any information you give us is accurate and kept up to date. You can review and update your details at any time in Your Account.

3.3 Passwords and security

You’ll need to create a password when you set up an account. Please keep it secure and don’t share it with anyone. You’re responsible for activity carried out through your account. If you think someone else may have accessed your account, please contact us as soon as possible.

If we reasonably suspect fraud or misuse of an account, we may take appropriate steps, including restricting access to, or closing, your account – see Section 13 below.

3.4 Misuse of the site

You must not misuse the website (for example, by attempting to bypass security, place orders in breach of these Terms, or disrupt the service).

If we reasonably believe there has been misuse, we may take appropriate steps such as cancelling affected orders, requiring extra checks, or restricting access to, or closing, your account as described in Section 13 below.

3.5 Customer reviews

Customer reviews help other shoppers make informed decisions, so it’s important they are genuine and transparent. You must only leave reviews that reflect your own genuine experience of the product or service.

If you’ve been offered an incentive for leaving a review (for example, a free product or reward), you must clearly disclose this in your review. As reviews must reflect your genuine and independent opinion, they must not be influenced by the incentive (for example, where an incentive is only offered for leaving a positive review).

Content shared by other users reflects their own views, not the views of Argos or its group companies.

4. ORDERING ON OUR WEBSITE

4.1 Placing an order

When you place an order on the website, it will be subject to our acceptance under these Terms.

You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by confirming your payment on the “Confirm and Pay” page. No amends can be made by you to your order after this point.

After you place an order on the website, we will send an acknowledgement email / SMS confirming we received it. This is not acceptance.

4.2 If we cannot accept an order

There may be scenarios where we can’t accept an order, for example:

• the item is out of stock;
• payment cannot be authorised;
• there is a pricing / description error (see Section 6); or
• we reasonably suspect fraud or misuse.

If this happens, we will notify you and refund payment taken for the applicable item(s), including any delivery charges if we can’t accept any part of your order.

4.3 When your order is accepted (when the contract starts)

Home delivery orders: the contract is formed when we email / SMS you to confirm your order has been dispatched (or, in the case of digital content, when we provide a download or activation code).

Click & collect orders: the contract is formed when we email / SMS you to confirm your order is ready for collection. We will hold your item(s) for up to seven (7) days to give you

time to collect them. If your order is not collected within this period, we will cancel the order and issue a refund to your original payment method within five (5) working days.

4.4 If we may have to cancel an order

We may need to cancel an order (or part of an order) in certain situations, for example if:

• you do not meet the eligibility requirements (including age restrictions – see Section 8);
• a product is lost, destroyed or goes missing before it is delivered to you or collected by you (or someone authorised by you); or
• for click & collect orders, the item is not collected within the stated collection period.

If this happens, we will notify you and refund payment taken for the applicable item(s), including any delivery charges if we cancel your entire order.

4.5 Order limits and fair use

We may apply reasonable limits to quantities per order / customer where needed to ensure fair access for other customers, prevent misuse, or address health and safety concerns. Where we do, we will make this clear at checkout or shortly afterwards.

5. TITLE (OWNERSHIP) AND RESPONSIBILITY (RISK)

5.1 Ownership

Ownership of products passes to you only when we have received payment in full and:

• for home delivery: the goods have been delivered or supplied to you or someone / place you nominated; or
• for click & collect: you (or someone collecting for you) has collected the goods.

5.2 Responsibility

For home delivery, once the products are delivered to your address, or left with someone or somewhere you have chosen, they become your responsibility.

For click & collect, responsibility passes to you when the goods are collected.

6. PRICES, PAYMENT AND PRICING ERRORS

6.1 Prices

Prices are shown in pounds sterling and include VAT (where applicable). Delivery charges (if any) are shown clearly before you pay. All unavoidable fees will be included

or clearly disclosed upfront. Optional extras will be opt-in (not pre-ticked) and clearly priced. Prices are subject to change, but such changes won’t affect orders already placed (unless there’s an error – see Section 6.3 below).

6.2 Payment timing

Unless stated otherwise for a particular payment method, we take payment when you place your order (after we’ve checked for availability and authorisation of your payment card).

6.3 Pricing errors

If we discover a pricing error before dispatch / collection, we will contact you and give you the option to:

• proceed at the correct price, or
• cancel for a full refund.

If we can’t reach you within a reasonable period, we won’t be able to accept your order, and we’ll issue a refund.

6.4 Payment methods

See our Ways to Pay help page.

Additional terms may apply for Klarna, PayPal, etc., and will be shown to you at checkout.

6.5 Checks to prevent fraud

We may carry out checks to help protect customers and Argos from fraud. This may include checking the name, address and other personal information you provide against appropriate third-party databases.

• By accepting these Terms, you agree to these checks being made.
• To carry out the checks, we may share your personal information with a registered Credit Reference Agency, which may keep a record that a check was made.
• These checks are only to confirm your identity and help prevent fraud. They are not a credit application and will not affect your credit rating.
• We will handle your personal information securely and in line with applicable data protection laws.

7. DELIVERY AND COLLECTION

7.1 Delivery areas and restrictions

Delivery is available to mainland UK and Northern Ireland. Other areas may have restrictions depending on the item and delivery method. Any restrictions will be shown during checkout.

7.2 Delivery times

Delivery dates and times shown at checkout are estimates. We will aim to deliver within those estimated timescales. However, delays may occur due to unforeseen reasons. If delivery is late, you may have legal rights (including the right to end the contract in certain circumstances). See Section 7.6 for more details.

7.3 Delivery charges and guide

See our Delivery & Collection Guide for full details.

7.4 Proof of delivery

For proof of delivery, our drivers may request a signature or take a delivery photograph. Photographs are used only for delivery evidence and handled in line with our Privacy Policy.

7.5 If no one is available

If a delivery requires someone to be present and no one is available, we may need to rearrange delivery and may charge a reasonable redelivery fee – we will inform you of this before any redelivery fee is charged.

7.6 If delivery is late (your legal rights)

If we do not deliver the goods by the estimated delivery date, you may require delivery within a further reasonable period. If we have said that we will not deliver the goods, you will be entitled to a refund for any goods not delivered, including the delivery charge if the entire order isn’t delivered.

7.7 Personal use only

Our products are for personal use only and aren’t intended for resale.

To make sure products are available fairly for all customers, we may decline orders that appear to be for business or resale purposes, including orders placed through shipping or forwarding agents. We only offer delivery to addresses in UK. Customers outside this area may still place an order for delivery / collection within the UK.

7.8 Click & collect – ID checks

For some orders, we may ask to see your order confirmation, a form of ID, or the payment card you used. This depends on the type of order and our security checks.

8. AGE-RESTRICTED PRODUCTS

8.1 Some of the products and services we sell can only be bought by people who meet certain legal age requirements. By law, we can’t sell these to anyone who is under the required age. If you don’t meet the relevant age requirement, you must not try to buy these products or services through the website, or on behalf of someone who is underage.

8.2 Examples of age‑restricted products include:

• Knives and bladed items – including kitchen knives and cutlery knives. These products can only be purchased by, and for, customers aged 18 or over.
• Video games – video games can only be purchased by, and for, customers who meet the applicable age rating (e.g., as set by PEGI or any other relevant age‑classification system).
• Alcohol – alcohol can only be purchased by, and for, customers aged 18 or over.

8.3 By placing an order for an age‑restricted product or service:

• you confirm you meet the relevant age requirement and acknowledge that it may be an offence to make a false declaration;
• we may carry out age checks at the point of purchase, collection, and/or delivery in line with our Think 25 policy; and
• if you can’t prove age at the point of purchase, receipt or collection, we will refuse supply and cancel the order with a full refund.

8.4 In line with our Think 25 policy, we reserve the right to request proof of age from anyone purchasing age‑restricted products who we reasonably believe may be under the age of 25. The following forms of identification are accepted:

• a valid passport, or an equivalent photo ID showing your date of birth (such as a national identity card);
• a valid driving licence, including provisional licences;
• NI Electoral ID cards (accepted in Northern Ireland);
• UK military ID cards; and
• Proof of age cards bearing the PASS logo, such as a CitizenCard or Young Scot card.

8.5 Some age-restricted items (including tobacco, vapes, knives and other bladed articles) are not eligible for locker collection and must be collected in person.

9. RETURNS, CANCELLATIONS AND REFUNDS

9.1 Summary

Our Returns Policy explains how returns work and the options available to you. It forms part of these Terms, and we recommend reading it carefully before placing an order so you know what to expect.

In summary, our Returns Policy sets out:

• Our 30-Day Standard Returns Policy;
• Your additional legal right to cancel online orders within 14 days; and
• Your additional legal remedies if goods are faulty or damaged.

9.2 30-day Standard Returns Policy

If you've changed your mind and wish to return an item, you have 30 days from the date of collection or from the date of delivery to request to return your item(s) under our 30-Day Standard Returns Policy, and a further 30 days to return the item. Please refer to our Returns Page for full details, including applicable exemptions from return rights, how and when to request a return, when to expect your refund, and what collection costs may apply.

9.3 Statutory right to cancel

In addition to our 30-day Standard Returns Policy, for most goods bought online – including click & collect orders – you have the statutory right to cancel your order for any reason within 14 days beginning with the day after you (or your nominee) receive the item. These rights are based on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If your order contains multiple products delivered on different days, the 14-day period runs from the day after the last item arrives. All refunds will be issued to your original payment method. Refunds will be issued within 14 days after the day on which we receive the goods back, or (if earlier) the day on which you supply evidence of having sent the goods back. If we offer to collect the goods, you will receive your refund within 14 days after the day you inform us of your decision to cancel the contract (less any applicable collection charges described on our Returns Page).

You should retain evidence of your return. Refunds will not be made if the return is not received by us and you do not have any such evidence to show the return was sent.

Your cancellation rights under the Regulations do not apply to certain categories of products such as items that are custom‑made or personalised. They also do not apply to products sealed for health or hygiene reasons if that seal has been broken.

If the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods, we may recover that amount from you, up to the contract price.

If you wish to cancel your order, please follow the instructions set out on our Returns Page.

This summary is not a full statement of your statutory rights. For more detailed advice, please contact the Citizens Advice Bureau or your local Trading Standards Office.

9.4 If your product is faulty

If goods are not satisfactory quality, fit for purpose, as described, or otherwise do not conform to the contract (i.e. “faulty”), you are entitled to legal remedies. These rights are based on the Consumer Rights Act 2015. These may include a repair, a replacement, or a refund.

You can find full details, including how to request support, on our Returns Page.

10. PRODUCT INFORMATION

10.1 We aim to make sure that product descriptions, images and specifications on the website are accurate.

10.2 Manufacturers sometimes make changes to products. Where a change is minor, we may supply the updated version. If a change is significant and affects your decision to buy, you may have the right to cancel your order and receive a refund.

Please note that:

• packaging may differ from the images shown;
• weights, dimensions and capacities are approximate;
• colours may look different depending on your device or screen settings; and
• all items are subject to availability. If something you order is unavailable, we’ll let you know as soon as possible.

11. INTELLECTUAL PROPERTY

11.1 All copyright, trademarks and other intellectual property rights on the website and content belong to us or our licensors, unless stated otherwise.

11.2 You may use the website and content for your personal, non‑commercial use only. This includes viewing content on your device or printing a single copy for your own personal use.

11.3 You must not copy, reproduce, modify, distribute, publish, sell, or otherwise use any part of the website or content for commercial purposes without our prior written permission, or help anyone else to do so.

11.4 You must not use any automated means (such as bots, scraping tools, or similar technologies) to copy, collect, or analyse content from the website unless we have given you prior written permission. This includes using our content to develop or train artificial intelligence or machine‑learning systems.

11.5 Nothing in these Terms grants you any licence to use our trademarks or branding.

12. EXTERNAL LINKS

12.1 This website may include links to third‑party websites that we think you may find useful. These websites are operated independently from Argos and are not under our control. We do not review or approve their content and are not responsible for their availability, accuracy, or the way they operate. If you choose to access a third‑party website, you do so at your own risk.

13. OUR RIGHT TO SUSPEND OR CANCEL YOUR ACCOUNT

13.1 We may suspend or cancel your account if you seriously or repeatedly break these Terms, or if we reasonably believe that your use of the website is unlawful or could cause harm to us, other customers, or the website.

13.2 Where possible, we will give you notice before doing so and explain why, unless we need to act immediately for legal, security or safety reasons.

13.3 Suspending or cancelling your account will not affect any rights or responsibilities that either you or we have already acquired under these Terms, including your statutory rights relating to faulty goods or cancellations as explained in Section 9 above.

14. OUR RESPONSIBILITY TO YOU

14.1 Products conform with contract

We have a legal duty to supply products that conform with these Terms. However, we are unable to accept liability for any loss that is not reasonably foreseeable, nor for any business‑related losses (including loss of profits, contracts, goodwill, opportunities, or similar losses).

14.2 Instructions and guidance

You must follow any instructions or guidance provided on the website to ensure the products are used and stored safely, including any information set out in product manuals or accompanying materials. We won’t be liable for any damage to the products resulting from your failure to follow this guidance.

14.3 Argos’ responsibility

We aim to keep the website available and secure. However:

• We can’t guarantee that the website will always be available, free from errors, or free from viruses or bugs.
• We can’t guarantee that any issues will be corrected, or that all content on the website will always be accurate, reliable, or fully functional.
• We aren’t responsible for any loss of information or material you upload to, or send through, the website.
• We aren’t liable for any loss or damage that results from actions taken (or not taken) based on information on the website.

In addition, we use reasonable security measures to protect your order and payment details. Unfortunately, no system can be completely secure. We won’t be responsible for losses caused by unauthorised access to your information where this occurs despite us taking reasonable care, and we have not breached our legal obligations.

14.4 No exclusion of your consumer rights

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under law.

In addition, nothing in these Terms, including Section 14.3, affects your legal rights in relation to faulty goods, late delivery, cancellations, or refunds. This is explained in more detail in Section 9 above.

15. COMPLAINTS AND DISPUTE RESOLUTION

15.1 If you have a complaint, please contact Customer Services by visiting our Contact Us help page. We will work with you to resolve any issues promptly and fairly.

16. OTHER IMPORTANT TERMS

16.1 Governing law

These Terms are governed by the laws of England and Wales. Courts of England and Wales will have jurisdiction. Customers that live in Scotland or Northern Ireland can also bring claims against Argos in the courts of the country they live in.

16.2 If a court finds part of these Terms unlawful

We’ll remove or adjust only that part. Everything else will continue to apply as normal.

16.3 Third party rights

Except as stated, no one else has rights under these Terms under the Contracts (Rights of Third Parties) Act 1999.

SCHEDULE 1 – ARGOS CARE & EXTENDED WARRANTIES

1. What Argos Care is

1.1 We provide a range of optional product insurance and extended warranty products, designed to give customers additional protection beyond their statutory rights and any manufacturer’s guarantee.

1.2 Please visit our Argos Care help page and FAQs for full information about the types of cover available, how and when they can be purchased, and how claims and cancellations work.

2. Extended warranties comparison site

2.1 You can compare the prices of product care for your electrical goods online at: www.compareextendedwarranties.co.uk. 

SCHEDULE 2 – NECTAR POINTS (HABITAT)

1. Earning points

1.1 You can earn Nectar points on qualifying spend (1 Nectar Point per £1 spend) at Habitat, subject to exclusions notified at checkout and in Nectar terms and conditions: https://www.nectar.com/about/privacy-and-legal/i2c/cs-terms

1.2 You must link your Argos / Habitat and Nectar accounts for online orders: https://www.argos.co.uk/nectar

1.3 Points are credited within 30 days (unless stated otherwise).

1.4 If an order is cancelled or goods are returned, points earned on that transaction may be removed.

1.5 Purchases made over the phone or via live chat are excluded.

1.6 Nectar points are not available on delivery charges, purchases of Argos Gift Cards, e-Top ups, iTunes vouchers, gift cards, Argos Pet Insurance, in game currency, Argos clearance stores, Argos for business, Argos spares, Habitat outlet stores, mobile phone cards, vouchers or sims.

1.7 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. Points will be awarded within 30 days of your first Direct Debit payment.

2. Spending points

2.1 Points can be spent online / in-store, subject to the following minimum / maximum redemption limits: You can spend from 500 points (£2.50). You'll need to spend your points in 500 point / £2.50 increments, unless your purchase is under the £500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. Your Nectar balance will be updated immediately. Once you've used your Nectar points to pay, it is not possible to convert them back into Nectar points.

2.2 Any remaining balance will need to be paid in full. You can pay any remaining balance online with a credit / debit card (including Argos Pay, but not Argos for Business card or Argos Gift Cards).

2.3 Nectar points can only be used by the registered Nectar card holder.

3. Refunds and cancellations

3.1 Where you are returning an item which you have used Nectar Points to purchase, we'll refund the Nectar portion of your payment as a Habitat or Argos Gift Card (which is only redeemable at Habitat / Argos). The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. If you need to return your item to a store for a refund, you'll need to do this at a staffed till in any Argos store.

3.2 This does not affect your statutory rights relating to faulty goods or cancellations as explained in Section 9 of our Terms above.

4. General

4.1 Nectar is operated by Nectar 360 Limited; Nectar rules apply. See: https://www.nectar.com/about/privacy-and-legal/collector-rules

4.2 Only one Nectar card may be used per transaction.

4.3 We may withdraw points awarded in error or where we reasonably suspect fraud.

SCHEDULE 3 – HABITAT GIFT CARDS / EGIFT CARDS

1. Buying and activating Gift Cards

1.1 Gift Cards bought in an Argos store are activated at the till when you pay.

1.2 Habitat Gift Cards may also be sold by authorised retailers or issued through loyalty, reward or employee benefit programmes. These are subject to the same terms set out in this schedule.

2. Gift Card values and balance

2.1 Gift Cards bought in Argos stores, or within other retailers authorised to sell Habitat Gift Cards, can be loaded with any amount from £1 to £500.

2.2 Some Gift Cards or eGift Cards are issued with a fixed balance.

2.3 You can check your balance and expiry date at any time by signing into My Account on argos.co.uk or habitat.co.uk or by registering your card using the online balance checker.

3. Where and how Habitat Gift Cards can be used

3.1 GBP (£) Gift Cards and eGift Cards can be used as full or part payment:

• in UK Habitat or Argos stores, and
• online at habitat.co.uk or argos.co.uk.

3.2 Gift Cards cannot be used for purchases made over the phone or to buy other gift cards or vouchers.

3.3 GBP (£) Gift Cards cannot be used in the Republic of Ireland.

3.4 Euro (€) Gift Cards cannot be used in the UK.

4. Using Gift Cards in‑store and online

• In‑store: simply present your Gift Card at the till.
• Online: enter the card number and PIN at checkout.

You can use up to three (3) Gift Cards or eGift Cards per online transaction. If you want to use more than three (3) Gift Cards in a single purchase, you can do this in‑store.

5. Remaining balances

5.1 If you don’t spend the full balance on a plastic Gift Card or eGift Card, any remaining balance will stay on the same card.

5.2 If you don’t spend the full balance on a cardboard Gift Card in‑store, we’ll issue a new Gift Card with the remaining balance, and the original card will no longer have any value.

5.3 When shopping online, any unused balance will remain available on the same Gift Card or eGift Card.

6. Expiry dates

6.1 All Gift Cards and eGift Cards have an expiry date.

6.2 This will be shown on the card, in your eGift Card email, or via the online balance checker.

6.3 Please check your balance and expiry date before use.

7. Short‑life eGift Cards

7.1 From time to time, Argos or approved third parties may issue short‑life eGift Cards for specific promotions.

These cards:

• must be used by the stated expiry date;
• must be redeemed in a single transaction; and
• cannot be topped up or refunded if unused.

7.2 Any unused balance will be lost after expiry.

7.3 Delivery charges and minimum spend requirements may apply when used online.

8. Returns and refunds

8.1 If you return an item bought with a Gift Card or eGift Card, any refund will be credited back to the original Gift Card or eGift Card.

8.2 If the original card is not available, we’ll issue a new Gift Card (for in‑store refunds) or a new eGift Card.

8.3 This schedule does not affect your statutory rights relating to faulty goods or cancellations as explained in Section 9 of our Terms above.

9. Other important information

9.1 Gift Cards and eGift Cards:

• are not credit, debit or cheque guarantee cards, and
• cannot be exchanged for cash.

9.2 We’re not responsible for lost, stolen or damaged Gift Cards, and they can’t be replaced.

9.3 We may refuse, suspend or cancel a Gift Card where necessary, including if we reasonably suspect fraud or misuse.

9.4 If you buy a gift card issued by another retailer that can be spent outside Argos, the terms and conditions of that retailer will apply.

SCHEDULE 4 – MULTI-BRAND GIFT CARDS

(Multi-brand gift card use, limits and exclusions apply as shown at purchase and on this page: https://help.sainsburys.co.uk/help/terms-and-conditions/terms-and-conditions/multibrandgiftcardtcs)

SCHEDULE 5 – ARGOS PLUS (DELIVERY PASS)

1. What is Argos Plus?

1.1 Argos Plus is a 12-month delivery pass. For a one-off upfront fee of £40, it gives you same day, next day and standard delivery at no extra cost on eligible online orders, subject to the conditions below.

2. Who can buy and use Argos Plus?

2.1 You can buy and use Argos Plus if:

• you are 18 or over; and
• you have a valid Argos account.

2.2 Argos Plus can only be used for purchases made on argos.co.uk, habitat.co.uk or the Argos App. It doesn’t apply to in-store purchases or Pay at Browse in-store tablets.

3. How long does Argos Plus last?

3.1 Argos Plus is valid for 12 months from the date you buy it, unless it is cancelled earlier in line with this schedule.

4. What delivery benefits are included?

4.1 During your 12-month term, Argos Plus gives you access to all available delivery options for no additional cost for all eligible orders as long as:

• you are signed into the Argos account linked to Argos Plus;
• your order meets the £20 minimum spend on eligible items (see Paragraphs 5 and 6 below); and
• you select a delivery option that is shown as available at checkout.

4.2 Delivery options depend on availability, location, cut-off times and stock levels. Argos Plus doesn’t guarantee product availability or access to a particular delivery slot or speed.

5. What items are eligible?

5.1 Argos Plus can only be used for the delivery of eligible products purchased online.

5.2 Argos Plus does not apply to:

• clothing bought on argos.co.uk, tu.co.uk or via the Argos or Tu apps;
• items that are supplied and delivered directly by third party suppliers rather than Argos (this will be shown during the checkout process); or
• optional services such as installation or recycling.

5.3 Products that aren’t eligible will be clearly shown at checkout, and standard delivery charges will apply to them.

5.4 If your basket includes both eligible and non-eligible items, Argos Plus will only apply to the eligible items.

6. £20 minimum spend per order

6.1 You’ll need to meet minimum spend conditions to use Argos Plus:

• Each order must include at least £20 of eligible items.
• The £20 minimum is calculated after discounts, promo codes and e-vouchers.
• Only eligible items count – clothing, supplier fulfilled items and services do not count towards the £20 total.

6.2 If your order doesn’t meet the £20 minimum, you can still place it, but standard delivery charges will apply for the delivery slot you choose. See Section 7.3 of our Terms above for more details.

7. Where can Argos Plus deliveries go?

7.1 Argos Plus deliveries can be made to most UK addresses, but some postcodes are excluded and delivery cutoff times apply. Same day delivery is subject to availability and timing.

7.2 You can check what delivery options are available to you by entering your postcode on a product page or at checkout – we’ll always show the fastest available options at that point.

8. Paying for and activating Argos Plus

• You can pay for Argos Plus using a valid debit or credit card linked to your Argos account. You can add/remove saved cards at any time from your account. You can’t pay for Argos Plus using guest checkout.
• Argos Plus starts once we’ve successfully taken payment and confirmed this by email.
• Once active, Argos Plus can be used for future orders and, where available, the same order in which you buy it.
• It can’t be applied to orders already placed or completed.

9. Nectar points

9.1 If your Argos and Nectar accounts are linked, you’ll earn 1 Nectar point for every £1 spent on Argos Plus.

9.2 You can’t use Nectar points to pay for Argos Plus.

9.3 You’ll continue to earn Nectar points on eligible purchases when using Argos Plus.

10. Cancelling Argos Plus

10.1 The following conditions apply if you wish to cancel Argos Plus:

• You have 14 days from the day after purchase to cancel Argos Plus.
• If you cancel within 14 days without having used it, you’ll receive a full refund.
• If you use Argos Plus within those 14 days and then cancel, we’ll refund the £40 minus the standard delivery charges for the delivery options you used during that period.
• After 14 days of purchase, Argos Plus cannot be cancelled.

10.2 Refunds are made to your original payment method within five (5) working days, and you’ll receive a confirmation email. These rights are in addition to your cancellation rights set out in our Terms (Section 9).

11. Fair use

11.1 Argos Plus is for personal use only and must not be shared with others. Delivery may be made to an address other than your default address, such as where you are away or sending a gift.

Argos Plus can’t be used for resale or business use. We may suspend or cancel Argos Plus if we reasonably believe it’s being misused, used fraudulently or otherwise in breach of the terms set out in this schedule.

12. Returns and missed deliveries

12.1 Argos Plus doesn’t change your returns rights – our usual Returns Policy still applies.

12.2 If no one is available to receive a booked delivery, we may charge a reasonable redelivery or failed delivery fee where this is shown to you in advance.

13. Changes to Argos Plus

13.1 We may update Argos Plus or this schedule from time to time. If we make a material change that negatively affects your benefits, we’ll let you know and you can cancel and receive a pro-rata refund for the unused portion of your Argos Plus.

14. Our responsibility

14.1 We’ll provide Argos Plus with reasonable care and skill. If we fail to do so, you have rights under the Consumer Rights Act 2015, which may include the right to have the service repeated or to receive an appropriate price reduction.

14.2 If we breach these terms set out in this schedule, our liability is limited to the £40 Argos Plus fee, except where the law doesn’t allow us to limit liability (for example, for fraud or personal injury caused by negligence), or except to the extent that additional losses were a foreseeable and direct result of our breach.