Product Recalls and Safety Notices
Eton fabric sofas and footstool in Grey, and Charcoal
Notice updated on 03 March 2023
Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Eton sofas and footstools.
A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.
Habitat would like to apologise for any inconvenience this will cause.
- 1153279 - ETON FOOTSTOOL GREY
- 1958292 - ETON LEFT HAND CORNER SOFA CHARCOAL
- 1958302 - ETON RIGHT HAND CORNER SOFA CHARCOAL
- 1153293 - ETON LEFT HAND CORNER SOFA GREY
- 1153303 - ETON RIGHT HAND CORNER SOFA GREY
This only affects items sold between 01/02/2022 to 28/02/2023 in the UK, and 14/03/2022 to 28/02/2023 in the Republic of Ireland. All other items remain unaffected, which includes Eton in leather.
What do I need to do?
In the meantime, your sofa/footstool can still be used, provided you ensure it doesn’t come into contact with fire sources for example, matches.
Any questions?
We are aware that you bought a Eton Sofa/footstool during the relevant time period. As a result, we would ask that you contact the Customer Service Team on UK FREEPHONE– 0800 011 3462 at a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Eton product(s) and these must be made available for us to collect.
Jackson fabric sofas in Black, Orange, and Artichoke
Notice updated on 03 March 2023
Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Jackson sofas.
A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.
Habitat would like to apologise for any inconvenience this will cause.
- 9547942 - JACKSON 2-SEATER ORANGE VELVET
- 9501665 - JACKSON 2-SEATER BLACK VELVET
- 9459621 - JACKSON 2-SEATER ARTICHOKE VELVET
- 9426946 - JACKSON 3-SEATER ARTICHOKE VELVET
- 9435418 - JACKSON 3-SEATER BLACK VELVET
- 9578612 - JACKSON 3-SEATER ORANGE VELVET
- 9473425 - JACKSON CUDDLE CHAIR BLACK VELVET
- 9539778 - JACKSON CUDDLE CHAIR ORANGE VELVET
- 9491627 - JACKSON CUDDLE CHAIR ARTICHOKE VELVET
This only affects items sold between 14/03/2022 to 28/02/2023. All other items remain unaffected, which includes Jackson in leather.
What do I need to do?
In the meantime, your sofa can still be used, provided you ensure it doesn’t come into contact with fire sources for example, matches.
Any questions?
We are aware that you bought a Jackson Sofa during the relevant time period. As a result, we would ask that you contact the Customer Service Team on UK FREEPHONE– 0800 011 3462 at a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Jackson product(s) and these must be made available for us to collect.
Isla fabric sofas in Green, Teal, and Pink
Notice updated on 03 March 2023
Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Isla sofas.
A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.
Habitat would like to apologise for any inconvenience this will cause.
- 1245369 - ISLA 2 SEATER VELVET GREEN SOFA
- 1245383 - ISLA 2 SEATER VELVET TEAL SOFA
- 1245558 - ISLA 2 SEATER VELVET PINK SOFA
- 1245613 - ISLA 3 SEATER VELVET GREEN SOFA
- 1245620 - ISLA 3 SEATER VELVET TEAL SOFA
- 1245390 - ISLA 3 SEATER VELVET PINK SOFA
- 1245651 - ISLA VELVET GREEN ARMCHAIR
- 1245668 - ISLA VELVET TEAL ARMCHAIR
- 1245637 - ISLA VELVET PINK ARMCHAIR
This only affects items sold between 14/03/2022 to 28/02/2023. All other items remain unaffected.
What do I need to do?
In the meantime, your sofa can still be used, provided you ensure it doesn’t come into contact with fire sources for example, matches.
Any questions?
We are aware that you bought a Isla Sofa during the relevant time period. As a result, we would ask that you contact the Customer Service Team on UK FREEPHONE– 0800 011 3462 at a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Isla product(s) and these must be made available for us to collect.
