They say 'good things come to those who wait' but we know that when you've scrolled through all the options, bounced around on it in-store, imagined it in your space and finally decided to commit by clicking 'add to basket', the arrival of your new sofa can't come soon enough.

Your made-to-order sofa, however, is something special. Think of it as the haute couture of furniture: something made especially for you, which is why it takes up to 14 weeks to craft.

  • Order Sent
    • Your order is sent to the supplier so they can start ordering the materials they need to create your masterpiece.
  • Perfect Craft
    • Depending on the style you've chosen, a bespokely made metal or wood frame is crafted by hand to the exacting specifications of the design. We use layers of fibre and foam depending on the sofa you've chosen to create the perfect shape.
  • Material World
    • The upholstery is cut using specialist cutting and measuring technology. We use as much as possible of the fabric length or leather hide to reduce wastage. If you've chosen leather, hides will be selected to ensure they sit well with each other. The sofa is then upholstered by hand. Cushions are stuffed and the legs are selected.
  • Ready to go
    • The finished sofa is checked and wrapped in protective packaging ready to be picked up by the delivery lorry. Your sofa is collected and delivered to Habitat's warehouse.
  • Nearly There
    • We'll send you a text message with details of how you can access our online service portal to book a suitable delivery slot. Alternatively, we will give you a call you to arrange delivery of your brand new, made to order sofa.
  • Got any questions?

    Delivery/ Leadtime information

    Our home delivery company will deliver to you - you'll have been given an approximate time frame for its arrival when you placed your order (Usually 8-12 weeks). If you ordered more than one item, they'll be delivered together when both items are in stock. We'll be in touch to arrange a delivery time as soon as we know your item(s) has arrived in our warehouse.


    'Made to order' upholstered furniture like sofas, armchairs and beds are created specifically for you on receipt of your order. If you need to cancel items like these, please get in touch within 14 days of placing your order so we can stop them from being made.

    Fabric samples

    If you're ordering upholstered furniture, it's best to be absolutely sure you're happy with the look and feel of your chosen fabric. We suggest ordering a swatch from our website - it's really easy to have one sent to your home. If when the swatch arrives you think, 'Eeek', no, this isn't what I had in mind', give us a ring as soon as you can so we can sort it out for you.

    Size matters

    Take a look at our sofas measuring guide.





    0344 499 4686

    Lines are open:

    Monday to Friday: 8am - 8pm
    Saturday: 9am - 5pm
    Sunday: 10am - 4pm